Customer Support
Contact Abu Garcia
Have a question or need help with your purchase? The Abu Garcia support team is available to assist with orders, shipping, returns, exchanges, product questions, and account-related concerns.
Email us or use the contact form on this page. We aim to respond to customer inquiries within 24–48 hours during our regular customer service hours.
Response times are measured during regular customer service hours.
9:00 AM–6:00 PM
How We Can Help
Support for Your Abu Garcia Order
Order Support
Contact Abu Garcia for questions about an existing order, order details, item information, or updates related to your purchase.
Shipping Support
Ask about shipping details, delivery updates, or concerns related to the shipment of an Abu Garcia order.
Returns and Exchanges
Reach out before sending an item back so our team can review your return or exchange request and provide the appropriate instructions.
Product Questions
Contact us when you need clarification about a product listing, specifications, available options, or other product details.
Account Help
We can assist with general questions involving your customer account or information associated with an order.
General Assistance
For another store-related question, send us a clear description so the Abu Garcia team can direct your inquiry appropriately.
Before You Contact Us
What to Include in Your Message
Providing complete and accurate details helps our team understand your request and respond more efficiently. Please include:
- Your full name and the email address used for the order.
- Your order number, when your question concerns a purchase.
- The product name, model, size, color, or other relevant item details.
- A clear explanation of your question or the issue you encountered.
- Relevant photos or screenshots when they help explain the issue.
- Your preferred resolution, when applicable.
Please send one message per issue whenever possible. Sending repeated messages may make it more difficult to review your request efficiently.
Contact Form
Send Us a Message
Use the Contact Form on This Page
Complete the contact form with your name, email address, and message. Include your order number and relevant product information when contacting us about an existing purchase.
You may also email Abu Garcia directly at [email protected]. Our typical response time is 24–48 hours during customer service hours, Monday–Friday from 9:00 AM–6:00 PM.
Your Privacy
Protecting Your Information
Information submitted by email or through the contact form should be limited to the details reasonably needed to review and respond to your request.
Do not send passwords, full payment card numbers, bank account details, or other highly sensitive financial information in your message. Abu Garcia will use the information you provide to address your inquiry and provide relevant customer support.
We’re Here to Help
Whether you have a question about an order, shipment, return, exchange, product, or account, contact Abu Garcia at [email protected]. Please provide as much relevant information as possible so our team can assist you.
